Shipping Details

Delivery Service

Shiv Radiators will provide an estimated delivery date or date range after your order has been processed.

Specific delivery times cannot be given. Delivery is usually Monday to Friday between 8am and 5pm. This will be confirmed by a phone call, text message or an email by Shiv Radiators.

If your delivery is within London then we usually use our own transport company for deliveries. We are able to be flexible with delivery dates and times.

Please note that our courier drivers may require assistance if they are delivering a large radiator.

Free delivery only applies to UK mainland. We are currently unable to ship goods outside of the UK or to Northern Ireland.

Sending your paper template:

Please write the following details on the paper template before posting to Shiv Radiators.

  • Your Full Name
  • Your Full Address
  • Your Contact Number
  • Your Order Number (if you have one)
  • The brand of the radiator you have ordered (Eco Rad or Ultraheat)
  • The length and height of the radiator ordered
  • State whether the template was taken from the plaster finish or skirting board.
    If it was taken from the skirting board then please write the thickness of the skirting board on the paper template.

Fold the paper and place into a large enough envelope or a plastic postal bag to prevent it from getting wet during delivery.

Clearly write or print a label with the below postal address and affix onto the package. Please post the template to:
Shiv Radiators Ltd,
232 Headstone Lane,
Harrow, HA2 6LY

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